Ashburn Auto Repair

They are dishonest and the mechanics are lazy. The guy at the front really tried telling me that they couldn't change out my turn signal because it requires 1 prong. Like seriously? The front and rear turn signals are the same, I have changed them both myself and it doesn't matter if it has 1 or 2 prongs. The only reason I asked them to change it instead of doing it myself is because the fronts are a pain in the butt to change. DO NOT COME HERE, if they aren't honest about simple turn signals, they won't be honest about anything else.

They are dishonest and the mechanics are lazy. The guy at the front really tried telling me that they couldn't change out my turn signal because it requires 1 prong. Like seriously? The front and rear turn signals are the same, I have changed them both myself and it doesn't matter if it has 1 or 2 prongs. The only reason I asked them to change it instead of doing it myself is because the fronts are a pain in the butt to change. DO NOT COME HERE, if they aren't honest about simple turn signals, they won't be honest about anything else. Edit: Moved to the top to spread awareness.

I’ve used Honest-1 Auto Care for years and feel they have always lived up to their name – honest. I’ve never felt pressured to do unnecessary additional car repairs or ever been dissatisfied with their work. I would heartedly recommend them.

It took weeks to find the issue and I did not get any updates at all. I had to call them after they had my car for 3 weeks.

Dis "Honest" - Team. Gave my car for Safety Inspection and that my washer spray wasn't working. They identified a Tail gate assembly issue. Asked them to fix the tailgate issue but i declined the Washer Spray. Charged me close to $500 including labor. Kept the car overnight, called me next day that the car was ready to be picked up. Went to pick up, Reverse light wasn't working. Sat there for an hour to fix it, they couldn't fix it and said some other issue and that it would cost me more. Not only that they didn't eve fix the tailgate assembly issue in Summary: They passed Safety inspection passed with two major issues - Reverse light not working - Washer Spray not working They charged me $500 without fixing the issue Arash V. didn't have the basic courtesy to apologize for any of this. Raised a complaint with DMV and working with Amex to dispute the service and get money refunded

I had been coming here for a while for little things, until recently they competely bambozzled me trying to charge me almost a grand for a “failed” inspection. I took the car to another shop and they told me the car was completely passable, just needed a small light bulb fix & ended up paying $35 with a passed inspection. Not only this, but “Honest” 1 kept my car almost 5 hours for a 20min inspection, and continued telling me “15 more minutes” when we’d wait another whole hour or 2. I’m very upset to see the dishonesty and trying to get away with upcharging a pregnant woman. Save your time and money by going somewhere else.