A lot of "car people" can be intimidating, but these guys are awesome! From the initial phone call in, all the way to picking up my car they were very respectful, understanding, and helpful, whereas other shops I contacted were rude and turned me away because I didn't know EXACTLY what was wrong with my car. The Honest-1 staff is top notch! They took great care of my car and kept me updated along the way. I would highly recommend taking your car here!!!